- HOW TO UNINSTALL OFFICE 365 AND REINSTALL HOW TO
- HOW TO UNINSTALL OFFICE 365 AND REINSTALL INSTALL
- HOW TO UNINSTALL OFFICE 365 AND REINSTALL FULL
- HOW TO UNINSTALL OFFICE 365 AND REINSTALL WINDOWS 10
HOW TO UNINSTALL OFFICE 365 AND REINSTALL INSTALL
If it is not present, you may run the Teams installer after installing the 32-bit automated install of office.Īfter the Office installer is finished, Open Outlook, have EU sign in if necessary, then make sure their inbox shows up, and then use the MS search bar at the bottom left of the screen to type in 'Default Apps' which should show you the Default Apps Dialog: If it has not been removed by SARA, no worries, Teams does not have to be installed as 32-bit to function.
HOW TO UNINSTALL OFFICE 365 AND REINSTALL WINDOWS 10
This is a fully automated install and should only take 3-5 min.Īuthor has had several different experiences on several different Windows 10 computers (and believe this may just be a Win10 Version Variation), so this warrants a YMMV (Your Mileage May Vary) note here Sometimes SARA uninstalls teams, sometimes it does not, so make sure MS Teams is either present or not before ending this operation.
HOW TO UNINSTALL OFFICE 365 AND REINSTALL FULL
Once you do this, it will run the full uninstall tool (approx 10 min), then the Application will inform you the process was successful, and then you'll have to Restart the computer (it will remind you of this).Įnsure all the office products are uninstalled (if they had icons on the taskbar, they should now appear as white blank icons), remove those icon shortcuts, then run the "OfficeSetup (32-bit)" application, which you copied to the EU's desktop. You'll want to select the 'Office - Install, Activate, or Remove Office' option here.
Select the 'Microsoft 365 Apps For Enterprise' option, then hit 'Next'. Once this tool runs its installer and base scan, you will see this: This tool is automated, and install using this dialog: Run the SARA application (named SetupProd_OffScrub). Deploy/Use SARA to uninstall MS Office completely.
Close ALL open applications, and notify EU to save any progress before running the SARA tool.Īfter running the SARA tool, the computer will restart, so remind the EU to save progress before proceding.Ĥ. The path for this folder is \\fs1\copystuff\ChrisH\OFFICE 32BIT FIX.Ĭopy/Paste all the links in this folder to the end user's Desktop.ģ. This tool and all tools for this operation are located on FS1 in a single folder. Copy the necessary files to EU's desktop. Proceed ONLY if SCCM connection is successful and stable.Ģ. You will not be able to see anything or provide Admin creds once Office is uninstalled. This should not be performed via a Teams screenshare Office will be completely uninstalled after the SARA tool has run. IMPORTANT - IF YOU ARE UNABLE TO CONNECT VIA SCCM, DO NOT CONTINUE. If they don't accept the connection, it will 'fail out'. This will open the Remote Control Window, which goes through several steps, and requires the EU to accept your connection. Right click and select 'Start', then select 'Remote Control.'
The easiest way to do this is to open MECM with your Admin creds, then select 'Devices' and then search for either the computer name, or the EU's name under "Currently Logged On User" field. Establish an SCCM connection to the EU's computer with Microsoft Endpoint Configuration Manager. We have had success with the Admin user being remote and connecting to the EU Computer inside the office, as SCCM seems to be more stable this way, but when both users are at home, SCCM connection can be inconsistent after a restart. The safe step of having the EU at the office for either a Helpdesk employee to physically install on the laptop, or to deploy remotely on their end after a test connection to SCCM first ensures no downtime outside the standard installation process, which is around 20 minutes.ġ. This process requires Admin-level credentials, and should be attempted only when the end-user is physically in the office, as it's a 2-step process (Uninstall, and then a restart before reinstallation), and if SCCM connection is lost before the 32-bit install is complete, the end user will be without any Office products, which will end their business productivity until the application is reinstalled. MS Office is now a package install, where it used to have multiple installs for Outlook, Excel, Etc the entire MS Office package must be completely uninstalled to replace it, which requires a proprietary Microsoft Application called Microsoft Support And Recovery Assistant, commonly referred to as SARA. Hyland will also utilize 32-Bit Office protocols as well, so this fix will be pervasive over the upcoming migration from Acro to Hyland. After much troubleshooting, the problem seems to come from 64-bit Office installations conflicting with Acrosoft's 32-Bit MAPI interface. We have recently solved the issue of MAPI errors coming up for Acro Docs/WM users when attempting to send a file via email from within Acrosoft products.
HOW TO UNINSTALL OFFICE 365 AND REINSTALL HOW TO
How to Uninstall 64-Bit Office/Reinstall 32-Bit Office on Windows 10 (Acro/Hyland Mail/MAPI issue)
0 kommentar(er)
